OUR PRIVACY POLICY

Who we are

Our website address is: www.anniebrittainphotography.co.uk and we offer boudoir photography services.

Annie Brittain Photography customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details
  • What information we collect, use, and why
  • Lawful bases and data protection rights
  • Where we get personal information from
  • How long we keep information
  • Who we share information with
  • How to complain

Contact details

Email

anniebrittainphotography@gmail.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Photographs or video recordings

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
  • Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
  • Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • As a boudoir photographer I collect emails, names and addresses from clients so I can post them their digital images, prints, albums. 

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

  • Directly from you

How long we keep information

Our Retention Periods

Here’s a breakdown of how long we typically retain different categories of data:

Reason: To maintain a record of discussions, inquiries, and support, and to reference details related to services provided.

Unpurchased / Unselected Client Images (RAW/JPEG):

Retention Period: Up to 3 months from the initial gallery release date.

Reason: To allow clients ample time to review, select, and purchase their desired images. After this period, these images are permanently deleted to manage storage and client privacy.

Purchased / Selected High-Resolution Client Images (JPEG):

Retention Period: Up to 1 year from the final gallery delivery date.

Reason: This allows us to provide a backup service should a client misplace their files. After this period, these images are permanently deleted. Clients are strongly advised to back up their images to multiple locations immediately upon download.

Exception: Images for which a model release has been signed for portfolio/promotional use may be retained indefinitely in a secure, separate portfolio archive.

Financial Records (Invoices, Payment Details, Receipts):

Retention Period: 7 years from the end of the financial year they relate to.

Reason: To comply with HM Revenue & Customs (HMRC) requirements in the UK for tax and accounting purposes.

Client Communication (Emails, Messages, Inquiry Forms):

Retention Period: Up to 2 years from the last communication.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Who we share information with

Others we share personal information with

  • Suppliers and service providers

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.